Clinician- Patient Communication to Enhance Health Outcomes (CPC)

*Program currently under review and unavailable at this time*

The Clinician-Patient Communication to Enhance Health Outcomes is a half-day interactive training session that assists the professional in enhancing their communication skills. The benefits of effective communication between clinicians and their patients are far-reaching and well documented. With growing pressures for improved care outcomes, higher client satisfaction, and increased job satisfaction among providers, organizations are developing a variety of strategies to become more patient-centered. 

This ½ day program is designed for students and clinicians in active practice in all specialty areas.

Clinician-Patient Communication to Enhance Health Outcomes is based on the “4 E's” communication model that includes the following key points:

• Engaging the person
• Empathizing with their concerns
• Educating, using clear, concise language and checking for understanding
• Enlisting the client as a partner and focus of the care